Returns & Exchanges
At TT, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing